Shipping + Returns

Shipping

Spool of Thread ships throughout Canada, United States and around the world from beautiful Vancouver, BC.

Orders are shipped within 5 business days from the order date.

Shipments within Canada are shipped using Canada Post. 

Shipments to the United States are shipped via USPS. We work closely with a courier to transport our items to the United States which equals faster shipping for our US customers and without the worries of duties.

Returns

Spool of Thread accepts returns of unopened notions with packaging in original condition. Please contact us within 14 days of receiving the item to start the return process. Customers are responsible for return shipping costs as well as any import duty fees applied to package. Original shipping costs are not refundable.

Spool of Thread does not accept returns on cut fabric, patterns or books.